Strategy Development
Developing strategic approaches to capability management
The Challenge
Defence needed to establish new governance across the £13bn spend and 13,000 people Support function. Through the work of our people, it was decided to establish the 3* role of Chief Defence Support and Logistics (CDLS) and the Defence Support organisation (DefSp) of 600 people. Establishing the role required approval from across Defence (and the Queen).
120
stakeholders engaged
60
workshops run
1
new 3* established
1
new 2* established
The Squarcle Solution
The current Squarcle team contributed in several different ways:
- Angus Fay, Squarcle CRO, was ACDS and led the programme for 5 years from initiation, outline design, final design and all the required MOD governance and approvals
- Simon Perks, Squarcle founder, led part of the consultancy support including process and organisationall design
- A Squarcle team – designed new processes, organisation design and policies to support how DefSp could deliver its effect
The Results
- A new organisation of 600 people, consisting of existing roles in DE&S and UKStratCom and new roles was established
- New processes and governance structures designed and implemented from C1 civil servant to military 3*
- Created new KPIs for the Support function (13 000 people) with clear definitions and recommendations for targets
- Designed a dashboard suite to be used as a reporting tool for visualising performance
